Refunds & Cancellations

AIHM has a clear, fair refund policy for course withdrawals and cancellations.

Understand Your Rights and Responsibilities

We understand that plans can change. Whether due to personal circumstances or visa outcomes, AIHM provides a transparent refund and cancellation process for international students.

Our policy outlines when you may be eligible for a refund, what fees may be withheld, and how to formally request a cancellation. We aim to process all eligible refunds in a timely and professional manner.

Refund Eligibility

Refunds vary depending on timing of withdrawal and visa status.

Formal Request Required

All cancellations must be submitted in writing with supporting documents.

Key Refund Scenarios

For full details, refer to the AIHM Fee Refund Policy available on our Policies & Procedures page.

  • Visa Refusal (before course starts): Full refund, less administration fee

  • Withdrawal before course start: Partial refund based on notice period

  • Withdrawal after course starts: No refund unless under special circumstances

  • Provider default: Full refund in line with ESOS requirements

To request a refund or cancellation, contact our Admissions team or complete the official Withdrawal & Refund Form.

admissions@aihm.au